For some customers, including seniors on fixed incomes, energy expenses can be a financial burden. In fact, there are those right here in our community who cannot afford the energy to meet their basic needs.
Call Energy Services at 920-887-7990 to schedule an appointment to establish you income eligibility.
Please Leave Water Running
Juneau Emergency Management, in conjunction with the City of Juneau Water Utilities, would like to ask residents living within the City of Juneau who are willing to open a water faucet inside of your residence to allow the water to flow continuously helping to reduce the risk of your water lateral (pipes) from freezing, causing them to burst. The water should be allowed to flow at the rate that is equivalent to size of the lead in a #2 pencil. The City of Juneau Utilities will apply a credit to your account for the cost of the additional water usage, based on your average usage. However, in order to receive this credit you must notify the Juneau Utilities at 386-4808; if it is after hours or on the week-end please leave a message with your name, address, and phone number, or send an e-mail to email@example.com.
Once the threat of the below freezing temperatures pass you will be notified that you no longer need to run your water. This a voluntary request but the Juneau Utilities strongly recommends that all residents follow this.