We have several convenient methods for you to pay your utility bill. If you are unable to pay your bill in full and need to make payment arrangements, please see below.
Pay Online or by Phone
Pay online or set up automatic recurring payments at MyAccount.
To pay by phone, call 1-877-885-7968. Please have your bill available so you can provide your account number.
A convenience fee of $3.25 applies to all online and phone payments.
Pay by Mail
Payment can be sent to:
100 Lincoln Dr
Juneau, WI 53039
Please include the top stub of the bill to assure that your account is properly credited.
A secure drop box is conveniently located on the south side of our office building at 100 Lincoln Drive. Please include the top stub of the bill with your payment to assure that your account is properly credited.
Pay in Person
Customers can make payments by Cash, Check or Money Order at our office, located at 100 Lincoln Drive, Monday – Friday, 7:30 am – 4:00 pm.
Other Payment Locations
As an additional convenience, payments are accepted at Landmark Credit Union.
**PLEASE NOTE: Utility bill payments are not accepted at Juneau City Hall.**
If you have a past due balance, you can set up a payment arrangement. You will need to fill out a Deferred Payment Agreement (DPA) and return it to our office to avoid disconnection. We will need payment for one-third of the balance along with the completed form. If you do not follow through on your DPA, you will be subject to disconnection.